Pipeline Data, Inc

Pros: NONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cons: Held funds, TMF and horrible service

I have opened a merchant account with Pipeline Data Processing Inc to accept credit cards for my business. I have not heard anything from them and one single day they decided to with hold my funds ($20,556.57 to be exact) since September 4th of 2007. ...

Pros: None.
Cons: Poor customer service, low value placed on customers, no escalation method.

I'm a management consultant with a small business in which I accept credit card payment for in-office services, as well as for information products I sell through a website. I signed a merchant account contract with Pipleline in March 2006. I ...

Pros: They accepted my application with college loans out.
Cons: they are cons. The "white collar" thief's

To the guy who gave Pipeline data the 3 star rating and said reading is fundamental, you’re an idiot and you are probably living off the money that was stolen from my bank account by Pipeline data a.k.a. charge.com. When I first wanted to ...

Pros: None. Dealing with them is an ongoing nightmare.
Cons: Operating income is in jeopardy at all times.

I have just had my business shut down by Charge.com/Pipeline Data Processing who helped themselves to almost $10,000 in operating income.

Responses to complaints are snide and untruthful. The complaints with BBB are astonishing, and the BBB Rating is a flat "F" based on suspicions regarding the nature of their business activities.

Shame on us for not checking that out earlier. We lost $10,000 we must sue to recover. Apparently we are not the first.

This is a scary enterprise. Have your bank recommend a reputable card processor.

Pros: lower rate than paypal 2.19% and .25 per transaction
Cons: Dishonest and Unreliable

Our company purchased credit card processing from secure pay and pipeline data because their fees were lower than PayPal. We should have stayed with PayPal. Some transactions they take more money than they should. A person used a fake credit card to purchase merchandise from our website. Pipeline data held the money from the transaction and never deposited any money into our account. Then pipeline data direct debited the amount from our checking account even though we had never received any money for the transaction. So they are holding the customer's money and mine. They are also holding 1400.00 of our money in other valid transactions. The fake card transaction happened in April. It is now June and we have called several times on different days. Yesterday we called from 8am to 5pm even tried to call the person the bbb had listed as the president. No response from him. The bbb shows several other complaints listed against this company too in different states. I wish I would have checked the bbb before signing up with this company. I hope this review keeps other companies from getting their money taken by this company.

Pros: None
Cons: They are still in business

Hold on to your money. There are better alternatives than this company. I found their practices to be questionable a best. I found it very difficult to even speak to a supervisor. Going through the salesperson at charge.com is a wasted effort as well. It seems they fall back on just a handful of practiced responses.

Pros: If ur dissatisfied ur given a grace period,merchant fail to use.
Cons: The only bad thing is that the fees.

It's funny how u merchants r complaining about a service that u signed up for. If u were busy not paying attention to the disclosure and terms and condition, than you wouldn't be in the predicament ur in. "Look b4 u leap". Some of u don't bother to read, reading is fundamental.

Pros: NONE
Cons: Fraudulent

Stay away from this company. I am now having the same problems listed by others. I should have searched info on them first before signing up. They are holding over a $1000 of my sales revenue. I sent them everything they asked for and they are still not releasing my funds. Fraudulent! Stay away!